TERMS AND CONDITIONS

Align Pilates & Movement LLC

(including the Align Flow app)

Last Updated: October 19, 2026

These Terms and Conditions ("Terms") govern your access to and use of the services, goods, digital products, and software offered by Align Pilates & Movement LLC ("Company", "we", "us", or "our"), an Illinois limited liability company, including the Align Flow application ("Align Flow" or the "App"). By accessing our website, making a purchase, booking services, creating an App account, or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services or purchase our products.

1. ACCEPTANCE OF TERMS

By booking, purchasing, or participating in any services provided by Align Pilates & Movement LLC, or by creating an account on or using Align Flow, you agree to be bound by these Terms & Conditions. By accessing our website, placing an order, downloading digital products, or utilizing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree, you should not use our services. These Terms apply to all visitors, users, customers, App users, and others who access or use our offerings.

Some sections apply only to our training services (Sections 6, 7, 9, and 26) and some apply only to Align Flow (Section 14). All other sections apply to everything we offer. If a provision in Section 14 conflicts with another section, Section 14 controls for your use of Align Flow.

2. SERVICES

2.1 Service Description

Align Pilates & Movement LLC provides Pilates and movement-based instruction in studio, in-home, and virtual formats. Services include but are not limited to individual sessions, group classes, workshops, training programs, and related fitness and wellness services. We also own and operate Align Flow, a web-based, AI-assisted software application for Pilates instructors, described in Section 14.

2.2 Modifications to Services

Services, schedules, instructors, formats, features, and pricing are subject to change. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of our offerings, except as stated in Section 14.10 for paid App subscriptions.

2.3 Products and Digital Content

In addition to services, we may offer physical goods and digital products including but not limited to instructional materials, videos, written content, programs, equipment, apparel, and related wellness products. All product descriptions, pricing, and other content is provided for informational purposes and we do not warrant that such information is accurate, complete, reliable, current, or error-free.

3. ELIGIBILITY

You must be at least 18 years old to create an account, make purchases, or agree to these Terms. By using our services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using our services on behalf of an organization, such as a studio, you represent that you have the authority to bind that organization to these Terms.

Minors under 18 may participate in our training services only if a parent or guardian agrees to these Terms on their behalf and provides any required consent and supervision. Align Flow accounts are available only to individuals 18 and older.

4. ACCOUNT REGISTRATION

Certain features of our services, including Align Flow, require you to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Accounts are for one individual and may not be shared. You agree to notify us immediately of any unauthorized use of your account.

5. PAYMENTS

5.1 Payment Requirements

Payment for training services is required in full at the time of booking unless otherwise stated. Align Flow subscriptions are billed as described in Section 14.8. All prices are listed in U.S. dollars and processed through secure third-party payment providers (currently Squarespace for training services and website purchases, and Stripe for Align Flow). The Company does not store full payment card information.

5.2 Pricing

All prices are stated in U.S. Dollars unless otherwise specified. We may change our prices at any time. Price changes will not affect orders or bookings already placed and confirmed. Price changes to Align Flow subscriptions are handled as described in Section 14.8.

5.3 Taxes and Fees

Prices do not include applicable taxes, shipping fees, or other charges unless expressly stated. You are responsible for paying all applicable taxes, including but not limited to sales tax, use tax, and VAT, as well as any shipping and handling fees associated with your purchase.

5.4 Payment Methods and Processing

We accept payment through major credit cards, debit cards, and other payment methods as displayed at checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your purchase. We use third-party payment processors and are not responsible for errors or failures by these processors. If payment is declined or cannot be processed, we reserve the right to cancel your order or booking, or to suspend your App subscription.

5.5 Subscriptions and Recurring Payments

For subscription-based services, packages, or products, including Align Flow, you authorize us to charge your payment method on a recurring basis according to the billing cycle you selected (monthly, annual, package-based, etc.). Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date. You are responsible for canceling your subscription if you no longer wish to be charged.

6. CANCELLATIONS, NO-SHOWS & LATE ARRIVALS (TRAINING SERVICES)

6.1 Cancellation Policy

Appointments must be canceled or rescheduled at least 24 hours in advance. Late cancellations (less than 24 hours notice), no-shows, or missed appointments may be charged in full. This policy ensures fair scheduling and availability for all clients.

6.2 Late Arrivals

Late arrivals may result in shortened sessions without refund to avoid disruption to other scheduled clients. We reserve the right to limit session time to the originally scheduled end time regardless of late arrival.

6.3 Company-Initiated Cancellations

We reserve the right to cancel or reschedule sessions due to instructor illness, emergency, or other unforeseen circumstances. In such cases, we will make reasonable efforts to notify you promptly and offer rescheduling or credit toward future services.

7. HEALTH ACKNOWLEDGMENT & ASSUMPTION OF RISK (TRAINING SERVICES)

Clients acknowledge that participation in physical activity involves inherent risks, including but not limited to injury, discomfort, or other adverse health effects. By participating in our services, clients confirm they are physically able to engage in exercise and voluntarily assume full responsibility for their health and safety during sessions. Clients acknowledge that they have consulted with a healthcare provider if they have any medical concerns or conditions that may affect their ability to safely participate in physical activity.

You agree to immediately inform instructors of any physical limitations, injuries, medical conditions, or other health concerns that may affect your ability to safely participate. It is your responsibility to work within your own physical limits and to discontinue any activity that causes pain or discomfort.

8. NO MEDICAL ADVICE

Our services, including Align Flow and any content it generates, are provided for fitness and educational purposes only and are not intended to diagnose, treat, cure, or prevent any medical condition. The information and instruction provided by Align Pilates & Movement LLC, its instructors, and Align Flow do not constitute medical advice and should not be relied upon as a substitute for professional medical consultation, diagnosis, or treatment. Clients should consult a qualified healthcare provider before beginning any exercise program, especially if they have any pre-existing health conditions, are pregnant, or have been sedentary.

9. IN-HOME, VIRTUAL SESSIONS & CLIENT CONDUCT (TRAINING SERVICES)

9.1 Client Responsibilities

For in-home and virtual sessions, clients are responsible for providing a safe, clear, and appropriate environment for movement. This includes ensuring adequate space, proper flooring, removal of hazards, stable internet connection (for virtual sessions), and functioning equipment when required. The Company is not responsible for injuries resulting from unsafe conditions, limited space, equipment issues, or technical limitations.

9.2 Expected Conduct

Clients are expected to behave respectfully toward instructors, staff, and other clients. Inappropriate, disruptive, abusive, threatening, or harassing behavior of any kind will not be tolerated and may result in immediate termination of services without refund. This includes but is not limited to verbal abuse, physical intimidation, sexual harassment, discrimination, or failure to maintain appropriate boundaries.

10. SHIPPING AND DELIVERY

10.1 Physical Goods

For physical goods such as equipment or apparel, shipping costs and estimated delivery times will be provided at checkout. We ship to addresses within the United States. Title and risk of loss pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

10.2 Digital Products

Digital products such as videos, programs, or instructional materials are delivered electronically via email or download link immediately upon payment confirmation, unless otherwise specified. You are responsible for providing a valid email address and for ensuring you can access and download the products. We are not liable for failed deliveries due to incorrect contact information or technical issues on your end. Align Flow is accessed through your account and is not delivered as a download product under this section.

11. RETURNS AND REFUNDS

11.1 Physical Goods

You may return physical goods within 30 days of receipt for a refund or exchange, provided the items are in their original condition, unused, and in original packaging. Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product. To initiate a return, contact us at the email address provided below.

11.2 Digital Products

Due to the nature of digital products, all sales are final and non-refundable once the product has been accessed, downloaded, or used. Exceptions may be made at our sole discretion in cases of technical errors, duplicate purchases, or if the product is materially different from its description.

11.3 Services

Refunds for services will be evaluated on a case-by-case basis. Services that have been provided or sessions that have occurred are generally non-refundable. Unused portions of packages may be eligible for prorated refunds at our discretion. Please contact us to discuss any service-related concerns.

11.4 Align Flow Subscriptions

Refunds for Align Flow subscriptions are governed by Section 14.9.

11.5 Refund Processing

Approved refunds will be processed within 7-10 business days and issued to the original payment method. You are responsible for any transaction fees that cannot be refunded.

12. INTELLECTUAL PROPERTY RIGHTS

12.1 Company Ownership

All content, materials, and intellectual property associated with Align Pilates & Movement LLC, including but not limited to instructional materials, videos, written content, programs, branding, logos, photographs, graphics, software (including Align Flow, its code, design, features, and templates), and trademarks (including the names "Align Pilates & Movement" and "Align Flow"), are the exclusive intellectual property of the Company and are protected by U.S. and international copyright, trademark, and other intellectual property laws. This content may not be copied, reproduced, distributed, or shared without prior written consent. Your own content in Align Flow is addressed in Section 14.4.

12.2 Limited License

Upon purchase of digital products or subscription to services, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the products or services for your personal use only, in accordance with these Terms. This license does not include the right to resell, redistribute, reproduce, modify, publicly display, or create derivative works without our express written permission. The license for Align Flow, which permits professional use, is described in Section 14.2.

12.3 Restrictions

You may not record, screenshot for redistribution, copy, modify, distribute, sell, lease, or reverse engineer any portion of our services, products, software, instructional content, or materials without prior written consent. Unauthorized use, including sharing login credentials or distributing copyrighted materials, may result in termination of your access and legal action.

13. USER CONDUCT AND PROHIBITED ACTIVITIES

You agree not to:

Use our services, products, or software for any unlawful purpose or in violation of any applicable laws or regulations.
Engage in fraudulent activities, including using stolen payment information or misrepresenting your identity.
Interfere with or disrupt the operation of our website, App, services, or sessions, including introducing viruses, malware, or harmful code.
Attempt to gain unauthorized access to our systems, accounts, or networks.
Harass, threaten, or harm others, including instructors, staff, or other clients.
Violate the intellectual property rights of the Company or any third party.
Record, photograph, or create video or audio recordings of sessions, instructors, or other clients without express written permission.

14. ALIGN FLOW APP

This Section applies to your use of Align Flow.

14.1 What Align Flow Is

Align Flow is a web-based, AI-assisted application that helps Pilates instructors plan classes, organize teaching materials, and manage related information. It can be used in a web browser or installed on your device from our website. Align Flow is a professional tool for instructors. It is not a medical device, a medical record system, or a substitute for your training, certification, or professional judgment.

14.2 License to Use Align Flow

Subject to these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use Align Flow for your own professional teaching and business purposes during your subscription or trial. Each account is for one instructor. Studios or organizations that want access for multiple instructors must contact us for a separate arrangement.

14.3 App Restrictions

In addition to Sections 12.3 and 13, you agree not to:

Share your account or login credentials, or let anyone else use your account.
Resell, sublicense, rent, or provide Align Flow to others as a service.
Copy, scrape, reverse engineer, decompile, or attempt to extract the source code, prompts, or underlying models of Align Flow.
Use Align Flow, or any output from it, to build or train a competing product or AI model.
Use automated tools to access Align Flow in ways that place an unreasonable load on our systems.
Upload content that is unlawful, infringes someone else's rights, or contains malicious code.
Use the AI features to generate content that is harmful, deceptive, or violates the usage policies of our AI provider.
Enter information about any person that you do not have the right to collect and store.

14.4 Your Content

"Your Content" means the class plans, sequences, notes, files, and other materials you create, upload, or store in Align Flow, including AI output generated for you and Client Data (defined below). You own Your Content. You grant us a limited, non-exclusive license to host, store, copy, process, and display Your Content only as needed to operate, secure, support, and improve Align Flow for you, and as described in our Privacy Policy. We do not sell Your Content or use it to train AI models. You are responsible for Your Content and for having all rights needed to upload it.

14.5 Client Data

You may choose to enter information about your own clients into Align Flow, which may include names, contact details, session notes, and health, injury, or fitness information ("Client Data"). For Client Data, you are responsible for deciding what to collect and how to use it, and we store and process it on your behalf only to provide Align Flow to you. You represent and agree that:

You have the legal right to collect, store, and use Client Data, and have given your clients any notice and obtained any consent required by law, including parent or guardian consent for any minor.
You will collect only the Client Data you reasonably need to teach safely and effectively.
You will respond to your clients' requests to access, correct, or delete their information, and we will reasonably assist you.
You will not enter Client Data that you are prohibited from sharing, such as information subject to a confidentiality obligation or records you hold as a licensed healthcare provider.

Align Flow is not designed to meet HIPAA requirements, and we do not enter into business associate agreements. If you are a covered entity under HIPAA, you must not store protected health information in Align Flow.

14.6 AI Features

Align Flow's AI features are powered by a third-party provider (currently Anthropic). Information you submit to an AI feature is sent to that provider to generate a response, as described in our Privacy Policy. You acknowledge that:

AI-generated content may be inaccurate, incomplete, or unsuitable for a particular client, and may resemble content generated for others.
You are solely responsible for reviewing AI output and deciding whether any exercise, modification, cue, or plan is safe and appropriate before using it with a client, especially clients with injuries, medical conditions, or pregnancy.
AI output is not medical, legal, or professional advice, and we do not guarantee its accuracy.
You should include only the information needed for your request and avoid entering unnecessary identifying details about clients.

14.7 Free Trials, Promotions, and Beta Features

We may offer free trials, promotional periods, or discounted access to Align Flow, including through partner programs. Unless the offer states otherwise, at the end of a free trial or promotional period your subscription will convert to a paid subscription at the then-current price if you have provided a payment method, and you will be charged unless you cancel before the trial ends. We may limit trials to one per person and may end or change any offer that has not yet been redeemed. If you participate in a feedback program in exchange for free access, you agree to provide feedback as described in that program.

We may make features available labeled "beta," "preview," or similar. Beta features may be incomplete, change, or be removed at any time, and are provided as-is.

14.8 Subscription Billing

Paid Align Flow subscriptions are billed in advance through Stripe on the billing cycle you select and automatically renew until canceled, as described in Section 5.5. We will give you at least 30 days' notice by email before a price increase takes effect on your subscription; the new price will apply starting with your next billing cycle after that notice, and you may cancel before then. If a payment fails, we may retry the charge and may suspend your access until payment is made.

14.9 Cancellation and Refunds

You may cancel your Align Flow subscription at any time through your account settings, if available, or by emailing becca@alignflow.app. Cancellation takes effect at the end of your current billing period, and you will keep access until then. Subscription fees are non-refundable, including for partial billing periods, except where required by law or where we decide at our discretion to issue a refund (for example, for a duplicate charge or a billing error).

14.10 Availability, Changes, and Support

We work to keep Align Flow available and reliable, but we do not guarantee that it will be uninterrupted, error-free, or available at any particular time. Align Flow depends on internet access and third-party services (such as hosting, payment, and AI providers), and outages of those services may affect it. We may update, add, or remove features. If we discontinue Align Flow entirely, we will give paid subscribers at least 30 days' notice, an opportunity to export Your Content, and a prorated refund of any prepaid fees for the period after discontinuation. Support is provided by email on a reasonable-efforts basis.

14.11 Backups and Data Export

You are responsible for keeping your own copies of any Your Content that is important to you. While your account is active, you may request an export of Your Content by emailing us, and we will provide it in a commonly used format where reasonably possible.

14.12 Feedback

If you send us suggestions, ideas, or feedback about Align Flow, you grant us the right to use them to improve our products without restriction or payment to you. We will not publicly identify you as the source of feedback without your permission.

14.13 Suspension and Termination of App Access

We may suspend or terminate your Align Flow account if you violate these Terms, fail to pay fees due, create risk or legal exposure for us or others, or misuse the AI features. Where reasonable, we will give you notice and a chance to fix the issue first. You may close your account at any time. After your account is closed, we will delete Your Content, including Client Data, as described in our Privacy Policy, so export anything you need before closing your account.

15. PRIVACY AND DATA PROTECTION

Your use of our services, including Align Flow, is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information, including how Client Data and AI features are handled. By using our services, you acknowledge the collection and use of your information as described in the Privacy Policy. Our Privacy Policy is available on our website at http://www.alignpilatesmovement.com or upon request.

16. WARRANTIES AND DISCLAIMERS

16.1 AS-IS Basis

OUR SERVICES, GOODS, DIGITAL PRODUCTS, AND SOFTWARE, INCLUDING ALIGN FLOW AND ANY AI-GENERATED CONTENT, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT.

16.2 No Guarantee of Results

We do not warrant that our services will meet your specific requirements or that you will achieve specific fitness, health, wellness, or business results. Results vary based on individual factors including effort, consistency, physical condition, and other variables beyond our control. We do not guarantee uninterrupted, timely, secure, or error-free operation of our website, App, or services, or that data will never be lost.

16.3 Third-Party Content and Services

Our website and App may contain links to, or rely on, third-party websites, resources, and services. We are not responsible for the content, accuracy, or availability of such third-party sites, resources, or services and do not endorse them. Your use of third-party websites is at your own risk.

17. LIMITATION OF LIABILITY & DISPUTE RESOLUTION

17.1 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ALIGN PILATES & MOVEMENT LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, CLIENTS, DATA, USE, GOODWILL, INJURY, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES, GOODS, DIGITAL PRODUCTS, OR ALIGN FLOW (INCLUDING ANY RELIANCE ON AI-GENERATED CONTENT OR ANY INSTRUCTION YOU PROVIDE TO YOUR OWN CLIENTS), WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE GREATER OF THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

17.2 Informal Resolution

Any dispute arising from these Terms or the use of services shall first be addressed through informal negotiations. Before filing a claim, you agree to contact us at becca@alignpilatesmovement.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute through good faith negotiations within sixty (60) days.

17.3 Binding Arbitration

If unresolved through informal negotiations, disputes shall be resolved through binding arbitration rather than court litigation. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of our services shall be resolved through binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules for disputes with individual consumers, or its Commercial Arbitration Rules for disputes arising from business or professional use, including Align Flow. The arbitration shall take place in Illinois, or by video or telephone where the applicable rules permit. The decision of the arbitrator shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Either party may instead bring an individual claim in small claims court if it qualifies.

17.4 Class Action Waiver

YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN YOU AND THE COMPANY INDIVIDUALLY. TO THE FULL EXTENT PERMITTED BY LAW, (A) NO ARBITRATION OR PROCEEDING SHALL BE JOINED WITH ANY OTHER; (B) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED ON A CLASS-ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; AND (C) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR ANY OTHER PERSONS.

17.5 Exceptions

Notwithstanding the foregoing, either party may seek equitable relief in court to protect intellectual property rights or confidential information.

18. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Align Pilates & Movement LLC, its officers, directors, employees, agents, instructors, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of our services, goods, digital products, or Align Flow; (b) your violation of these Terms; (c) your violation of any rights of another party, including other clients or instructors; (d) any content you submit or transmit through our services; and (e) if you use Align Flow, any claim by your own clients or others arising from Client Data you entered, your use of AI-generated content, or the instruction you provide.

19. TERMINATION

We reserve the right to suspend or terminate your access to our services, website, or account at any time, for any reason including but not limited to violation of these Terms, inappropriate conduct, fraudulent activity, or failure to pay amounts due. For Align Flow, Section 14.13 also applies. Upon termination, your right to use the affected services will immediately cease. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, payment obligations, warranty disclaimers, indemnification, limitations of liability, and dispute resolution. You may terminate your use of our services at any time by discontinuing use and canceling any active subscriptions.

20. GOVERNING LAW & CHANGES TO TERMS

20.1 Governing Law

These Terms & Conditions are governed by the laws of the State of Illinois, without regard to its conflict of law principles. Subject to Section 17, any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Cook County, Illinois, and you consent to the personal jurisdiction of such courts.

20.2 Modifications to Terms

The Company reserves the right to update or modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website with a new "Last Updated" date, by notice in Align Flow, or by sending notice to the email address associated with your account. Material changes to the Align Flow terms will take effect no sooner than 14 days after notice, except changes required by law or for security. Your continued use of our services after such modifications take effect constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

21. SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while reflecting the parties' original intent.

22. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Align Pilates & Movement LLC regarding your use of our services, goods, digital products, and Align Flow, and supersede all prior or contemporaneous understandings and agreements, whether written or oral.

23. WAIVER

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

24. ASSIGNMENT

You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign or transfer these Terms and our rights and obligations, including in connection with a merger, acquisition, or sale of all or part of our business (including Align Flow), without restriction.

25. FORCE MAJEURE

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, internet or utility outages, failures of third-party hosting, payment, or AI providers, or shortages of transportation facilities, fuel, energy, labor, or materials.

26. PHOTOGRAPHY AND MEDIA RELEASE (TRAINING SERVICES)

By participating in our services, you acknowledge that photographs, videos, or other media may be taken during classes or sessions for promotional or educational purposes. If you do not wish to be photographed or recorded, please notify us in writing. You may opt out of any media use at any time.

27. ELECTRONIC COMMUNICATIONS

By using our services, you consent to receive electronic communications from us, including emails, in-app notices, and disclosures. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

28. CONTACT INFORMATION

If you have any questions, concerns, or complaints regarding these Terms, please contact us at:

Align Pilates & Movement LLC

Chicago, IL 60618

United States

Email: becca@alignpilatesmovement.com

BY BOOKING, PURCHASING, PARTICIPATING IN ANY SERVICES PROVIDED BY ALIGN PILATES & MOVEMENT LLC, OR CREATING AN ACCOUNT ON OR USING ALIGN FLOW, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.